At Gavel, we understand the importance of your privacy and are committed to protecting it. This Privacy Policy outlines how we collect, use, disclose, and manage your information when you use our auction platform, Gavel.
Information We Collect
- Personal Information: Before participating in auctions with Gavel, we may collect personal information such as your name, date of birth, and payment details to facilitate account creation and transactions.
- Verification Information: To ensure the security and integrity of our platform, we may require users to verify their phone numbers and upload valid identification documents.
- Usage Information: We may gather information about how you interact with our platform, including actions taken, pages visited, and features used. This data helps us improve our services and user experience.
- Device Information: We may collect device information such as device type, operating system, and unique device identifiers to ensure compatibility and optimize performance.
- Cookies: We may use cookies and similar tracking technologies to enhance your user experience and analyze usage patterns on our platform.
How We Use Your Information
- Providing Services: We use your information to operate, maintain, and enhance the functionality of Gavel, including processing transactions, providing customer support, and personalizing your experience.
- Communication: We may use your contact information to send you service-related notifications, updates, and promotional messages. You can opt-out of promotional communications at any time.
- Analytics: We utilize collected data for analytics purposes to understand user behavior, trends, and preferences, which helps us improve our services and develop new features.
Information Sharing and Disclosure
- Service Providers: We may share your information with third-party service providers who assist us in operating our platform, processing payments, conducting analytics, or providing customer support. These service providers are obligated to protect your information and only use it for specified purposes.
- Legal Compliance: We may disclose your information when required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Gavel, its users, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Data Security
We employ industry-standard security measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Account Deletion
To delete your Gavel account, please contact us through our official channels. We will process your request manually and securely. Some data may be retained as required by law or for legitimate purposes.
International Data Transfers
Your information may be transferred to and processed in countries outside of your country of residence, including jurisdictions where our servers are located. By using Gavel, you consent to such transfers.
Children's Privacy
Gavel is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided us with personal information, please contact us, and we will take appropriate steps to delete such information.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our platform. Your continued use of Gavel after the posting of any changes indicates your acceptance of such changes.
Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy or our privacy practices, please contact us through our official communication channels.
By using Gavel, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our platform.